Search Phoenix Facility Inmates

Phoenix Facility Overview

The Phoenix Facility is operated by the Orange County Corrections Department on the corrections compound in Orlando. The county's facilities page lists it among the direct-supervision buildings, where officers work in the open with inmates rather than behind barriers. It holds adult county jail inmates assigned by classification, mostly pretrial detainees and people serving short county sentences.

The building's name echoes the Phoenix Construction Program in the county's inmate-programs catalog, a construction-trades course aimed at reentry. Like the other housing facilities, Phoenix takes its arrivals from the Booking and Release Center and follows the same systemwide rules for visits, mail, money, and records.

Phoenix Facility Capacity and Population

The Corrections facilities page lists the Phoenix Facility at 288 beds, part of 3,797 beds across the Orange County jail system. The countywide average daily population was 3,064 in 2025. The county does not publish a separate live count for Phoenix, so its bed count is shown against the system total below.

How to Look Up an Inmate at the Phoenix Facility

People held at Phoenix appear on the county's Current Inmate Database, not a separate building list. The roster updates within 30 minutes of a record change, and the cell field can show the housing code. A last name is enough to start.

1. Open the county's Current Inmate Database.
2. Enter the inmate's last name; the first name is optional.
3. Select Search and open the matching booking number and name.
4. Read the profile for charges, bond, cell, holds, and the booking photo.

The field-by-field guide is on the jail inmate records page. A sentenced person who moved to state prison will not appear here, so use the Florida Department of Corrections locator for that.

Phoenix Facility Address and Contact

Phoenix shares the corrections compound and the systemwide phone line. Records requests for booking documents go to the Corrections custodian of records.

Visiting Someone at the Phoenix Facility

Visits use the countywide video visitation program, with three visits a week for each inmate. The Video Visitation Center is at 3000 39th Street in Orlando, open daily from 9 a.m. to 10 p.m., and the last session begins at 9 p.m. Book a first appointment at least one day ahead by calling 407-836-8061, and arrive 15 minutes early with valid photo ID.

Remote visits work from computers and Android devices through the county's GTL VisitMe site, while Apple devices and tablets are not supported.

To set up a remote visit, register through the county GTL VisitMe site, and bring a valid driver's license, passport, state ID, or military ID to any session. Attorneys and law enforcement arranging a professional, face-to-face visit report to the North Perimeter Building at 3722 Vision Blvd. in Orlando instead of the Video Visitation Center.

Mail, Phone, and Money at the Phoenix Facility

Mail, phone, and money follow the systemwide vendors. Regular mail is scanned through Smart Communications, legal mail and money orders use the Orlando post office box, and deposits run through ConnectNetwork.

Property and money releases for non-BRC facilities use set weekly windows, so confirm the times before collecting property.

Mail and money at Phoenix follow the systemwide handling. Regular mail is opened, scanned into the Smart Communications system, reviewed, and then delivered on kiosks and tablets, and a mail tracker is available at mailguardtracker.com or 888-253-5178. Books and magazines must be paperback, sent directly from a publisher or bookstore, with no hardcovers, spiral or metal binding, or used copies, and no more than four publications per shipment. Legal mail and money orders go to P.O. Box 4970 in Orlando, and legal mail cannot include CDs while flash drives require preauthorization. For deposits, ConnectNetwork uses the Orange County FL site with the inmate booking number, last name, and first name, and Visa or MasterCard are accepted around the clock. Phone accounts run through OffenderConnect, with billing at 888-949-3303 and a line to stop unwanted calls at 407-836-3117. Commissary gift packages and fresh meals are offered through I-Care.

Programs, Classification, and the Phoenix Construction Program

No one is booked into Phoenix from the street. Booking happens at the Booking and Release Center, and classification then assigns housing across the system. The county's inmate-programs catalog includes the Phoenix Construction Program, a six-week course taught by a local community college that can carry 72.5 continuing education units, an OSHA 10-hour card, First Aid, MOT, and CPR, plus three college credits toward an associate degree in Building Construction Technology.

The county publishes the full slate of jail programs, from education to vocational and reentry tracks, on its programs page.

Work-release tracks such as In2Work food-service training, which carries a SafeStaff Florida Food Handler certification, a Goodwill Job Club, and cognitive behavioral change round out the reentry options. Eligibility depends on housing, classification, and disciplinary status, and eligible inmates register with an Inmate Request Form.

Health Care and Special Housing

Phoenix inmates receive care through Corrections Health Services, which staffs medical, mental-health, and dental clinics at all jail locations around the clock. A sick call can be requested at any time, and the Medical Inquiry Line is 407-254-7561. A release of information for medical records after release takes at least 10 business days, with pickup at the BRC public lobby with photo ID.

People who cannot function in general population because of a medical or mental-health condition are housed in designated units with added oversight, and the jail uses local hospitals and community physicians for needs beyond the clinic. Program participation at Phoenix still depends on classification, so health and security needs are weighed alongside eligibility for the construction track.

Records Requests for the Phoenix Facility

Booking records for a Phoenix inmate that are not on the online roster come from Orange County Corrections, not the Sheriff's Office, since the two agencies hold different records. The Corrections custodian of public records takes requests by email at OCCDRecords@ocfl.net, by phone at 407-836-0321, in person on the 4th floor at 3723 Vision Blvd., or by mail to P.O. Box 4970, Orlando, FL 32802-4970. Historical booking photos follow the date-based channels handled by the jail's Media Relations Office and, for older photos, the Sheriff's Office.

Where the Phoenix Facility Fits in the System

Phoenix is one building in a wider custody path. A person arrested in Orange County is booked at the Booking and Release Center, screened, and classified, then assigned to a housing building such as Phoenix. Court dates move forward from first appearance, held seven days a week, and a person who bonds out or whose charges are dropped is released through the BRC lobby. Someone convicted and sentenced to state prison leaves the county count and moves into Florida Department of Corrections custody.

About the Phoenix Facility

Phoenix combines direct-supervision housing with the county's reentry mission, which is reflected in the construction-trades program that shares its name. The county frames its programs around reducing repeat offenses through education and evidence-based practices, working with community and faith-based partners on transitional services. Official sources confirm its bed count, design, and program connection but do not publish a unit-by-unit breakdown, so the roster and the systemwide rules are the dependable sources for current information. The Corrections Department, led by Chief Louis A. Quinones Jr., reports accreditation through the ACA, NCCHC, FCAC, and PREA. When a Phoenix inmate is sentenced to state prison, custody transfers to the Florida Department of Corrections, including the nearby Central Florida Reception Center.